Payment & Refund

Payments for Stonehive House services are collected according to the quote confirmed before work begins on stonehive.cyou.

• Accepted methods are confirmed by email from shop@this site and may include card or local transfer depending on Germany norms.
• When reading payment guidance on this site, mention that page name in your shop@this site subject so Stonehive House routes it correctly.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact shop@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Hamburg unless otherwise stated.

Written care notes follow every plant nursery handoff here using honest lead times rather than same-day promises when the bench is full. Ticket codes stay local to this Hamburg bench Desk near Mönckebergstraße 53.

If you only need a quick plant nursery check, say so during payment with clear tickets so handoffs stay consistent. Bring reference photos when they help.